Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how joyor.shop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from joyor.shop (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information varies depending on how you interact with us. In addition to specific uses, we use your information to:

• Communicate with you and provide customer support.
• Improve and optimize the Services.
• Comply with legal obligations and enforce our Terms of Service.
• Protect the rights and safety of our users and our business.

1. Information We Collect Directly from You

• Contact details: Name, address, phone number, and email.
• Order information: Billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Username, password, and security questions.
• Customer support information: Any information you include in communications with us.

2. Information We Collect about Your Usage

We automatically collect Usage Data through cookies, pixels, and similar technologies. This includes:

• Device and browser information.
• Network connection and IP address.
• How you interact with our Site and your account.

3. Information We Obtain from Third Parties

We may receive information from:

• Shopify: To support our Site and Services.
• Payment Processors: To collect payment and billing information to fulfill orders.
• Marketing Partners: To provide tailored advertisements and tracking.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors: IT management, payment processing, analytics, and shipping partners.
• Business/Marketing Partners: To provide services and advertisements.
• Corporate Group: Affiliates within our company.
• Legal Compliance: In connection with a merger, bankruptcy, or to comply with legal requests (subpoenas, etc.).

Your Rights

Depending on your location (e.g., EEA/GDPR), you may have the following rights:

• Right to Access / Know: Request details on the data we hold.
• Right to Delete: Request removal of your personal information.
• Right to Correct: Fix inaccurate information.
• Right of Portability: Request a copy of your data for transfer.
• Right to Opt-out: Stop the “sale” or “sharing” of data for targeted advertising.

Security and Retention

While we implement security measures, please note that no system is 100% secure. We retain your information only as long as necessary to provide services, comply with laws, or resolve disputes.

Contact Us

For the purpose of applicable data protection laws, joyor.shop is the data controller of your personal information.